1. Disclaimer

This website ("Portal") is designed, developed and maintained on behalf of the Oil Industry Safety Directorate (OISD) by Chaster IT Solutions on National Informatics Centre (NIC).

While every effort has been made to keep the content of this Portal accurate and up to date, this content should not be construed as a statement of law or used for any legal purpose. In case of any ambiguity or discrepancy between the information on this Portal and the corresponding officially notified document, the notified document shall prevail.

OISD accepts no responsibility for the accuracy, completeness or usefulness of the content on this Portal. Users are advised to independently verify any information with the concerned OISD division or other authoritative source, and to obtain appropriate professional advice before acting on any information provided here. If you notice an error, please report it to the Grievance Officer named in Section 9 so that it can be corrected.

In no event shall OISD, the Ministry of Petroleum and Natural Gas, or the Government of India be liable for any expense, loss or damage — including, without limitation, indirect or consequential loss or damage — arising out of, or in connection with, the use of this Portal.

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising in connection with this Portal shall be subject to the exclusive jurisdiction of the courts at NCR.

2. Hyperlinking Policy

2.1 Links to external websites

At various places on this Portal, links are provided to other websites/portals for the convenience of users. OISD is not responsible for the content or reliability of such linked websites and does not necessarily endorse the views expressed within them. The mere presence of a link, or its listing on this Portal, should not be assumed as an endorsement of any kind. OISD cannot guarantee that these links will work all the time and has no control over the availability of the linked pages.

2.2 Links to this Portal from other websites

OISD does not object to other websites linking to pages on this Portal provided:

The link does not misrepresent the relationship between the linking site and OISD, and does not imply OISD's endorsement or approval of the linking site;

The Portal is not framed within another site (i.e., it opens as a standalone page);

The linking site does not present the content in a derogatory, misleading, or unlawful context.

3. Copyright Policy

Material featured on this Portal may be reproduced free of charge after obtaining proper permission by writing to the Grievance Officer/Web Information Manager (contact details in Section 9). Reproduced material must be accurate, must not be used in a derogatory manner or in a misleading context, and the source must be prominently acknowledged wherever the material is published or issued to others.

This permission does not extend to material that is identified as being the copyright of a third party. Authorization to reproduce such material must be obtained directly from the concerned copyright holder(s).

Unless otherwise indicated, the OISD logo and other official emblems on this Portal may not be used without prior written permission.

4. Terms of Use

By accessing and using this Portal, you agree to be bound by the following terms:

This Portal, and all content on it, is provided "as is" for general informational purposes only, without warranty of any kind, express or implied.

Unauthorized attempts to upload, modify or delete information on this Portal, or to disrupt its normal functioning, are strictly prohibited and may be punishable under the Information Technology Act, 2000 and other applicable laws.

OISD reserves the right to modify, suspend or discontinue any part of this Portal, or these Website Policies, at any time without prior notice.

Any personal data submitted through this Portal is governed by the Privacy Policy set out in Section 6 below.

5. Website Security Policy

OISD is committed to ensuring that this Portal is safe to use. The following security measures apply:

This Portal is served over HTTPS (encrypted connection) to protect data exchanged between your browser and our servers.

Regular security audits and vulnerability assessments are carried out in line with Government of India guidelines (including CERT-In empaneled auditor requirements, where applicable).

Users must not attempt to probe, scan, or test the vulnerability of this Portal, or attempt to breach any security or authentication measures, without prior written authorization.

Suspected security vulnerabilities may be reported responsibly to it.oisd@gov.in and will be acknowledged within a reasonable time.

6. Privacy Policy

This Privacy Policy applies to the OISD website (oisd.gov.in) and describes how information relating to visitors is collected, used and protected, in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

6.1 Information we collect

This Portal does not automatically capture personal information (such as name, phone number, or e-mail address) that identifies you individually, unless you choose to provide it — for example, while submitting a grievance, query, or feedback form. Where such information is requested, you will be informed of the specific purpose for which it is being collected, and appropriate security safeguards will be applied.

We do automatically log certain non-identifying technical information for every visit, including Internet Protocol (IP) address, domain name, browser type, operating system, date and time of visit, and pages viewed. This information is used only in aggregate for site administration and security monitoring and is not linked to individual visitor identity unless an attempt to damage or compromise the Portal is detected.

6.2 How we use and protect your information

We do not sell, rent, or share any personally identifiable information you provide with any third party, public or private, except where required by law.

Information you provide is protected against loss, misuse, unauthorized access, disclosure, alteration, or destruction, using reasonable security practices and procedures as prescribed under the IT Act, 2000.

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable record-retention rules, after which it is securely deleted or anonymized.

6.3 Your rights under the DPDP Act, 2023

Subject to the provisions of the DPDP Act, 2023, you may have the right to:

Obtain a summary of the personal data we hold about you and how it is being processed;

Request correction, completion, or updating of your personal data;

Request erasure of your personal data, where it is no longer necessary for the purpose it was collected;

Withdraw consent (where processing is based on consent) and register a grievance regarding the handling of your personal data.

To exercise any of these rights, please contact the Grievance Officer named in Section 9.

6.4 Children's privacy

This Portal is intended for general public and industry use and is not directed at children. We do not knowingly collect personal data from individuals identified as being below 18 years of age without verifiable parental/guardian consent, as required under the DPDP Act, 2023.

7. Cookie Policy

A cookie is a small piece of data that a website sends to your browser and stores on your computer or mobile device. Only the server that sets a cookie can read it. Cookies allow Portal to remember your preferences and improve your browsing experience.

This Portal uses the following categories of cookies:

Strictly necessary / service cookies — required for core website functions such as navigation, remembering registration/login details, and saved settings. These cannot be switched off without affecting site functionality.

Analytics cookies — used anonymously to understand browsing patterns and page visits, helping us improve content and usability. These do not identify you personally.

You can control or delete cookies at any time through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types, or be notified when a cookie is set. Please note that disabling essential cookies may affect the functionality of parts of this Portal. Cookie data set by this Portal is retained only for the duration necessary for the stated purpose and is periodically purged.

8. Accessibility Statement

OISD is committed to ensuring that this Portal is accessible to all users, including persons with disabilities, in line with the Guidelines for Indian Government Websites (GIGW) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

This Portal is designed to be compatible with commonly used assistive technologies, including screen readers.

Users may adjust text size using standard browser controls (e.g., Ctrl/Cmd + "+" or "–").

If you encounter any accessibility barriers while using this Portal, please report them to the Grievance Officer in Section 9, including the webpage URL and a description of the issue, so that it can be addressed.

9. Email Management & Grievance Redressal

Your e-mail address is recorded only if you choose to send us a message. It is used solely for the purpose for which it was provided (for example, to respond to your query) and will not be added to any mailing list unless you explicitly opt in to subscribe to OISD communications. Your e-mail address will not be disclosed to any third party without your consent, except where required by law. Message content and associated e-mail addresses are retained only as long as necessary to resolve the matter and for record-keeping as required under applicable Government retention schedules.

Grievance Officer

For queries, complaints, or grievances relating to this Portal — including data privacy, copyright permissions, or accessibility issues — please contact:

Name: Abhishek Daga

Designation: JD-IT, OISD

Address: OISD, OIDB Bhavan, 8th Floor, Sector 73, Noida, Uttar Pradesh

E-mail: it.oisd@gov.in

Phone: 0120 2593882

10. Policy Review

These Website Policies are reviewed periodically, and at least once every year, to ensure continued accuracy and compliance with applicable law and Government of India guidelines (including GIGW).